Objection Switchboard Franchise restaurants × Uber Eats

New on the team? Start here.

Every answer on this board follows the same five beats. Learn the beats, not the lines: Acknowledge it’s fair → Clarify what’s actually behind it → Reframe with a fact or a question → Confirm it’s handled → Advance to a next step with a date.

Read these seven first. You’ll hear them on your first day:

    Pick an objection on the left

    Or press / and type what the operator just said.

    Add an objection

    Something you heard on a call that isn’t on the board, or a better way to handle one that is. It shows up for the whole team as soon as you save it.

    Dots mark how often reps hear each one. Yellow-highlighted text is a placeholder for your current rate card, promo, or local proof point — fill those in before this goes to a new hire. To add or edit the built-in objections, change the OBJECTIONS list in this file. Team-added ones live in the database.